Fine-tune your customer focus with segmentation
Segmentation Certified equips you with a tried and tested framework to identify and understand your best customers to deliver hyper-focused campaigns everytime.
Course overview
Don't let segmentation become a hurdle to your growth.
With this Segmentation certification, you'll learn to create foolproof segmentation strategies that’ll give your offering a competitive advantage...
You'll learn to build a value-based segmentation strategy, identify your best customers, and understand the true value they seek.
By the end of this certification, you'll be able to understand your customers more effectively, to efficiently allocate resources for a targeted approach each time.
Let's transform segmentation from a complex task to your key lever for growth.
Curriculum
The curriculum is divided into several modules, including:
Introduction: Gain a solid foundation in segmentation principles and their importance in marketing.
Introduction: Gain a solid foundation in segmentation principles and their importance in marketing.
Chapters
An intro to segmentation
Applications for segmentation
Segmentation vs personas
Activity: Applying segmentation
Exam
MAP Your Best Customers: Learn how to create detailed customer maps to identify your most valuable customer segments.
MAP Your Best Customers: Learn how to create detailed customer maps to identify your most valuable customer segments.
Chapters
MAP your best customers
Stage 1: measure volume
Stage 2: analyze performance
Stage 3: prioritize performance
Selecting your segments
Activity: Data request form
Exam
Create Segmented Profiles: Develop in-depth customer profiles to better understand the needs and behaviors of each segment.
Create Segmented Profiles: Develop in-depth customer profiles to better understand the needs and behaviors of each segment.
Chapters
Creating your profiles
Activity: Segment hypothesis worksheet
Jobs, pains & gains
Activity: Jobs, pains and gains interviews
Pricing value
Completing the segment profile
Activity: Compile your segment profile
Exam
Build a Segmented Go-to-Market Strategy: Design targeted go-to-market strategies tailored to each customer segment.
Build a Segmented Go-to-Market Strategy: Design targeted go-to-market strategies tailored to each customer segment.
Chapters
Audit customer sentiment
Onboarding
Engagement
Retention
Completing your audit
Activity: Build a Go-to-Market strategy
Exam
Measure & Iterate: Learn how to evaluate the success of your segmentation strategies and make data-driven improvements.
Measure & Iterate: Learn how to evaluate the success of your segmentation strategies and make data-driven improvements.
Chapters
Measuring success
Activity: Measure & iterate
Exam
Next step
Next step
Chapters
Consolidated action plan
By the end of the course, you'll be able to...
Drive valueDiscover the true value your customers seek, aiding in product development and pricing strategy for maximum profitability. |
Increase conversionsBuild high-converting Go-to-Market strategies, ensuring your product or service reaches the right audience at the right time.
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Measure successDevelop the skills to evaluate the success of your segmentation strategy, allowing for continuous improvement and growth. |
What's included
Content
Engage with expert video tuition from segmentation specialist Tamara Grominsky, who'll share her knowledge, tips, and proven strategies for successful segmentation.
Coursework
Dive into seven practical activities designed to consolidate your segmentation skills and give you the hands-on experience you need to master this crucial aspect of product marketing.
Exams
Test your knowledge throughout the course with regular exams, ensuring you're confident in your new skills and ready to apply them effectively.
Templates
Get access to 10 tried, tested, and vetted templates that'll simplify your segmentation process, so you can hit the ground running with proven strategies.
Access
Enjoy unlimited and lifetime access to the course. So you can revisit lessons, refresh your skills, or dive deeper into specific areas anytime you want.
Certification
Earn your coveted Segmentation Certification, that'll help you stand out in the job market and boost your professional profile.
Community
Become a part of the largest PMM community, connecting with other product marketers to share experiences, gain insights, and broaden your industry network.
Support
Benefit from continuous support from our dedicated team. We're here to guide you through your learning journey and answer any questions you may have.
AI-Powered
Get personalized and actionable advice to your toughest product marketing questions, backed by Product Marketing Alliance’s entire knowledge base, using PMM-GPT.
Get this certification plus 25 others with Pro+ membership
Looking for lifelong L&D support? Discover how our Pro+ memberships stack up against our individual courses to find the best value for your investment.
Pro+ Membership$167 /month (billed annually) Annual subscription with access to every course, a yearly Summit, workshops, templates, mentors, members-only events, and more.
✅25+ courses (incl. updates and future releases)
✅Complimentary access to 1x PMM Summit every year
✅Live workshops every month
✅Exclusive content
✅100+ templates and frameworks
✅500+ hours of OnDemand video content
✅PMM mentors
✅Members-only events and community
✅PMM learning paths and toolkits
✅Ungated access to industry reports | Individual certification$500 One off payment One-off payment and lifetime access to this accredited course.
✅Lifetime access to all course content
✅Access to all future course updates
✅Official certification if you pass the exams
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Course benefits
Industry advantage: You'll gain a competitive edge by acquiring this industry-recognized masters.
Expert guidance: Benefit from expert wisdom, lending credibility and effectiveness to your marketing efforts.
Career progression: Enhance your career prospects by mastering a key aspect of product marketing and drive organizational growth.
Choose the way you want to learn
Our certifications can be taken in three different ways. Discover each of their unique benefits and learn in a way that suits you.
| In-person | Live virtual | OnDemand |
Comprehensive curriculum 19+ hours of ondemand content, with fireside chats, templates & frameworks, coursework & exams. |
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Official certification Official CPD & CIM accredited certification. | ✔️ | ✔️ | ✔️ |
Real-time interaction Interact with peers and the instructor live with real-time feedback. |
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Instructor-led Direct support to guide you through the curriculum from a PMM expert. |
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Role play Hands-on activities and tangible exercises. | ✔️ |
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Networking opportunities Build your network with PMMs near you and bond over drinks. |
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FAQs
Who’s this Segmentation Certified: Masters for?
This course is tailor-made for product marketers with at least a year's experience under their belt. It's also a great fit for senior roles in product marketing or general marketing, like Head of Product Marketing, Director, VP, and even CMOs. Oh, and startup Founders and CEOs will find it super valuable, too!
How long will it take me to complete the Segmentation Certified: Masters course?
Well, the beauty of this course is that it's self-paced! However, most students complete the course and ace their exams in about 3 hours. So, you can become a segmentation master in just a day! But remember, no rush – you can take all the time you need!
What happens once I’ve completed the Segmentation Certified: Masters course?
Once you've completed the course, it's celebration time! You'll earn your coveted Segmentation Certification Masters. Plus, you'll have lifetime access to the course content, so you can always refresh your knowledge. And of course, you'll be ready to nail segmentation in your own organization. Go you!
What happens if I don’t pass the course exams?
You'll have two attempts at each exam. If you fail the first attempt, we really recommend revisiting the materials to help you pass the second time around. If we can support you further, please reach out to us for more help.
Note: Contact support at support@pmmalliance.com for further help or to request that your exam be resent.
Get your team on the same page...
Fill key knowledge gaps and get everyone speaking the same language by getting your whole team certified. Book in a call to discuss group rates.
If you need help convincing your company to pay for your training, we’ve done the leg work for you.