Shape your product’s journey with Narrative Design Certified
Redefine your product's positioning and learn to craft interactive storylines that shape user experiences, differentiate your brand, and create lasting market impact.
Course overview
Good product marketers are natural storytellers. But great product marketers use a proven storytelling framework that can be learned and refined over time.
This certification teaches that coveted skill. Recently revamped, Narrative Design Certified equips you with an effective storytelling framework.
Learn to craft compelling narratives that capture attention and accelerate growth, even in crowded markets. The updated curriculum provides the latest techniques for constructing stories that truly resonate.
Curriculum
The curriculum is divided into several modules, including:
Intro to narrative design
Intro to narrative design
Chapters
An introduction to narrative design
Examples of narrative design in action
Narrative design for B2C
Case study: the power of data in B2C narrative design
The flywheel
Drift’s narrative design
Building a foundation for narrative design
The narrative design team
Exam
Activity: Pitching the process
Video pitch [example]
Exam
Bonus: Dave Gerhardt at Privy
Designing a narrative
Designing a narrative
Chapters
Instructions for how to design a narrative
The change
The impact of that change on a specific audience
How companies should adapt
The challenge
What you've built up
Bonus: Narrative Design and Artificial Intelligence
Getting it wrong
Getting it right
Coursework
Exam
Activity : How to use the narrative design deck
Bonus: Narrative design case study [Cohley]
Rolling out and mainaining your narrative
Rolling out and mainaining your narrative
Chapters
Becoming a world class narrative designer
Securing buy-in
Launching your narrative internally
Launching your narrative externally
Tying your narrative to a product launch
Narrative Design for more mature organizations
Best practices
Coursework
Conclusion
Exam
By the end of the course, you'll be able to...
Craft compelling storiesUnlock techniques for developing narratives that resonate with customers and differentiate your products in the market. |
Build deeper connectionsExplore ways to tap into customer emotions, experiences, and aspirations through well-designed stories that forge strong relationships with your audience.
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Align narrativesDiscover methods for maintaining consistent, cohesive narratives across marketing channels to reinforce key product messages. |
What's included
Content
An extensive on-demand curriculum with all the tools you need to master narrative design storytelling process. This innovative process has been adopted by some of the fastest-growing companies across B2B and B2C to differentiate themselves from the competition.
Footage
Dive into 3+ hours of exclusive, on-demand course content, and enhance your storytelling skills at your own pace.
Activities
Hone your skills with help from a line-up of engaging activities designed to help transform your theoretical knowledge into impactful storytelling strategies.
Q&A
Get your burning questions answered - gain access to a 40-minute Q&A with Dave Gerhardt, CMO at Privy. This is your chance to delve into the insights of a marketing mastermind!
Process
Follow a mock pitch process that’ll empower you to make a persuasive business case and turn your narrative design skills into real-world results.
Certification
Elevate your career with a Narrative Design certification upon successful completion of all exams. Solidify your newfound mastery of storytelling and positioning, and set yourself apart in the industry.
Templates
Actionable, industry-standard templates that you'll use to implement your learning and drive results with no time wasted.
Access
Unlock exclusive access to our Slack channel, which is reserved solely for narrative design alumni. Join a vibrant community of like-minded professionals who share experiences, exchange ideas, and offer peer-to-peer support.
AI-Powered
Get personalized and actionable advice to your toughest product marketing questions, backed by Product Marketing Alliance’s entire knowledge base, using PMM-GPT.
Get this certification plus 25 others with Pro+ membership
Looking for lifelong L&D support? Discover how our Pro+ memberships stack up against our individual courses to find the best value for your investment.
Pro+ Membership$167 /month (billed annually) Annual subscription with access to every course, a yearly Summit, workshops, templates, mentors, members-only events, and more.
✅25+ courses (incl. updates and future releases)
✅Complimentary access to 1x PMM Summit every year
✅Live workshops every month
✅Exclusive content
✅100+ templates and frameworks
✅500+ hours of OnDemand video content
✅PMM mentors
✅Members-only events and community
✅PMM learning paths and toolkits
✅Ungated access to industry reports | Individual certification$500 One off payment One-off payment and lifetime access to this accredited course.
✅Lifetime access to all course content
✅Access to all future course updates
✅Official certification if you pass the exams
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Course benefits
Learn how to craft stories that convey the value of your product and captivate your audience.
Create a distinctive identity for your product to ensure it outshines the competition.
Influence strategic decisions and align teams with a cohesive and impactful product narrative.
Choose the way you want to learn
Our certifications can be taken in three different ways. Discover each of their unique benefits and learn in a way that suits you.
| In-person | Live virtual | OnDemand |
Comprehensive curriculum 19+ hours of ondemand content, with fireside chats, templates & frameworks, coursework & exams. |
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Official certification Official CPD & CIM accredited certification. | ✔️ | ✔️ | ✔️ |
Real-time interaction Interact with peers and the instructor live with real-time feedback. |
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Instructor-led Direct support to guide you through the curriculum from a PMM expert. |
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Role play Hands-on activities and tangible exercises. | ✔️ |
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Networking opportunities Build your network with PMMs near you and bond over drinks. |
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FAQs
Who’s this Narrative Design Certified course for?
This course is specifically designed for product marketers with 1+ years’ experience, including those with the title of:
Senior Product Marketing Manager
Head of Product Marketing
Director of Product Marketing
VP of Product Marketing
Head/Director of Marketing
CMO
Start-up Founder/CEO
Whatever your position, this course will help you weave an engaging narrative your audience can’t ignore.
How does the Narrative Design Certified course work?
The course is completely on-demand, so you can take it at your own pace. You’ll work through the modules chronologically, participate in activities, and complete mandatory exam questions at the end of each module to consolidate your knowledge. If you successfully pass all of the exams, you’ll officially be Narrative Design Certified!
How long will the Narrative Design Certified course take to complete?
You can take however long you need to work through the materials, it’s completely flexible. The course consists of 3+ hours of on-demand content, including activities and exams.
How long will I have access to the course content for?
Good news - you’ll get lifetime access! Dive into the depths of narrative design anytime, anywhere, at your own pace.
I'd love to get my whole team certified, do you have any discounts on offer?
Yep! All our team packages are bespoke to make sure they’re tailored towards what you’re after, but if you drop Matt a line on m.booth@pmmalliance.com and let him know what you want, he’ll put a personalized package together for you.
What happens if I don’t pass the course exams?
You'll have two attempts at each exam. If you fail the first attempt, we really recommend revisiting the materials to help you pass the second time around. If we can support you further, please reach out to us for more help.
Note: Contact support at support@pmmalliance.com for further help or to request that your exam be resent.
Get your team on the same page...
Fill key knowledge gaps and get everyone speaking the same language by getting your whole team certified. Book in a call to discuss group rates.
If you need help convincing your company to pay for your training, we’ve done the leg work for you.