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B2C Product marketing certified: Core

B2C Product marketing certified: Core

Hannah Sangwin avatar
Written by Hannah Sangwin
Updated over 2 months ago

Reach the next level with B2C Product Marketing

Unlock the insider knowledge you need to become a strategic leader, drive growth, and master every stage of the product lifecycle — from awareness to customer delight, and beyond.

Course Overview

B2C Certified: Core is the only product marketing curriculum dedicated to helping PMMs master their craft in the B2C space. This comprehensive, self-paced certification provides you with the knowledge, tools, and resources needed to successfully launch products, and attract and retain customers throughout every lifecycle stage. From pricing and positioning to OKRs and GTM strategies, B2C Core has got you covered.

Plus, with B2C Certified: Core, you’ll gain exclusive access to downloadable and editable templates and frameworks, bonus footage with leading experts, an accredited certificate of completion, and more. We want you to walk away with career-enhancing proficiencies that work in the real world, and they’re here, all in one place.


Curriculum

The curriculum is divided into several modules, including:

Introduction: Understanding B2C Product Marketing.

Chapters

  • What is B2C Product Marketing?

  • How does B2C differ from B2B and B2D?

  • Product Marketing career table

  • PMA's product marketing framework

  • The B2C Product lifecycle

  • The difference between PMM and PM

  • How PMM and PM should work together

  • Portfolio messaging

  • Key takeaways

Research: Conducting market research to uncover customer needs.

Chapters

  • Research overview

  • B2C approaches and tools for research

  • Qualitative versus quantitative research

  • Customer feedback

  • Competitor intel

  • Incentivisation best practice

  • 10 steps to validating your hypothesis

  • Building a business case

  • Key takeaways

  • Coursework

  • Exam

Pricing: Developing effective pricing strategies.

Chapters

  • Pricing basics

  • How to take ownership of pricing

  • Willingness to pay

  • B2C pricing in the era of industry 4.0

  • Cost-plus pricing

  • Competitor pricing

  • Value-based pricing

  • Dynamic pricing

  • Max diff

  • Key takeaways

  • Coursework

  • Exam

OKRs: Setting and achieving business objectives.

Chapters

  • An intro to OKRs

  • Lead gen OKRs

  • Product adoption OKRs

  • Reporting and communication

  • B2C persona OKRs

  • Coursework

  • Exam

  • Bonus: Product marketing metrics that matter [Adobe]

Personas: Creating detailed customer personas.

Chapters

  • What are personas?

  • B2C persona example

  • Persona templates

  • Creating your persona

  • What is jobs to be done?

  • Coursework

  • Key takeaways

  • Exam

  • Bonus: How to develop personas the right way [Veeam Software]

Positioning and Messaging: Crafting compelling brand messages.

Chapters

  • Positioning overview

  • Positioning fundamentals

  • How to approach positioning

  • Mastering positioning for growth

  • Understanding messaging

  • An intro to narrative design

  • Examples of storytelling in marketing

  • Storytelling framework

  • Coursework

  • Key takeaways

  • Exam

  • Fireside chat: Elliott Rayner at ARION

GTM: Planning and executing product launches.

Chapters

  • Go-to-Market overview

  • GTM for B2C

  • Establishing alignment

  • Marketing channels

  • Using community in B2C product launches

  • Segmenting messaging before launch

  • Beta testing

  • Timing your launch

  • Communicating your GTM strategy

  • Product led growth in the B2C SaaS space

  • Coursework

  • Key takeaways

  • Exam

  • Bonus: Building a multi-channel customer marketing strategy [Snap Inc & Twilio Inc]

  • Bonus: Evolving product marketing to solutions marketing [Veeam Software]

Communication and Collaboration: Ensuring seamless team coordination.

Chapters

  • Why communication is so important

  • 12 tips to communicate better

  • How to work with marketing

  • How to work with product

  • Key takeaways

  • Exam

Onboarding: Designing smooth onboarding experiences.

Chapters

  • Onboarding overview

  • B2C onboarding examples

  • Onboarding framework

  • Onboarding best practices

  • Retention tactics

  • Customer case studies

  • Coursework

  • Key takeaways

  • Exam

Analysis and Optimization: Continuously improving your strategies.

Chapters

  • Analysis fundamentals

  • Areas to analyse

  • A/B testing

  • Cohort analysis

  • Coursework

  • Key takeaways

  • Exam


By the end of the course‍‍, you'll be able to...

Unearth powerful customer insights

Conduct meticulous market research to uncover your customers’ true pain points and build must-have solutions perfectly aligned with evolving needs.

Create compelling messaging

Build powerful personas to create unmissable campaigns and captivate audiences for impactful product launches that deliver seamless customer experiences.


Drive business impact through calculated alignment

Strategically orchestrate product launches to escalate impact, align teams to deliver seamless customer experiences, retain customers for life, and maximize revenue.


What's included

Content

An extensive curriculum, covering each of the essential elements of product marketing in the B2C space.

Coursework

Reinforce your skills through practical activities designed for real-world applications. Our optional coursework activities help you master this crucial PMM skillset whilst keeping you in charge of your learnings.

Exams

Test your knowledge at regular intervals throughout the course with bite-sized exams and quizzes.

Templates

Access tried and true (downloadable and editable) templates to simplify the process. Hit the ground running with proven frameworks to guide your PMM efforts for B2C mastery.

Access

Bask in the joy that is unlimited, lifetime access to the course. Revisit lessons, refresh skills, and dive deeper anytime you want. The journey never ends.

Certification

If you’ve got it, flaunt it. Showcase your specialized B2C product marketing skills and knowledge to enhance your professional profile.

Community

Join the largest PMM community. Connect, gain insights, and expand your network by interacting with fellow product marketers.

Support

Help is always on hand. Receive continuous support from our dedicated team. We're here to guide your learning adventure and answer all your questions.

AI-Powered

Get personalized and actionable advice to your toughest product marketing questions, backed by Product Marketing Alliance’s entire knowledge base, using PMM-GPT.


Get this certification plus 25 others‍ with Pro+ membership

Looking for lifelong L&D support? Discover how our Pro+ memberships stack up against our individual courses to find the best value for your investment.

Pro+ Membership

$167 /month (billed annually)

Annual subscription with access to every course, a yearly Summit, workshops, templates, mentors, members-only events, and more.

✅25+ courses (incl. updates and future releases)

✅Complimentary access to 1x PMM Summit every year

✅Live workshops every month

✅Exclusive content

✅100+ templates and frameworks

✅500+ hours of OnDemand video content

✅PMM mentors

✅Members-only events and community

✅PMM learning paths and toolkits

✅Ungated access to industry reports

Individual certification

$1299 One off payment

One-off payment and lifetime access to this accredited course.

✅Lifetime access to all course content

✅Access to all future course updates

✅Official certification if you pass the exams


Course‍ benefits

  • Master the B2C product lifecycle: Gain a deep understanding of the end-to-end process and learn to think strategically at every stage of the customer lifecycle.

  • Unlock proven PMM frameworks: Get battle-tested tools and knowledge to boost customer acquisition, nurture loyalty, and optimize performance for growth.

  • Become a strategic marketing leader: Elevate yourself as a strategic marketing leader. Walk away with the specialized skills needed to be a product expert that drives innovation.


Choose the way you want to learn

Our certifications can be taken in three different ways. Discover each of their unique benefits and learn in a way that suits you.

In-person

Live virtual

OnDemand

Comprehensive curriculum

19+ hours of ondemand content, with fireside chats, templates & frameworks, coursework & exams.

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Official certification

Official CPD & CIM accredited certification.

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Real-time interaction

Interact with peers and the instructor live with real-time feedback.

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Instructor-led

Direct support to guide you through the curriculum from a PMM expert.

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Role play

Hands-on activities and tangible exercises.

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Networking opportunities

Build your network with PMMs near you and bond over drinks.

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FAQs

Who's this B2C Product Marketing Certified: Core course for?

Whether you're starting your PMM journey or have a few years of experience under your belt, this comprehensive training is for you. B2C core is also highly relevant for product marketing leaders, and subject matter specialists who want to learn more about other deliverables to improve their chances of promotion/strategic influence.

I'm keen to get my whole team certified, are there any discounts available?

Yep! We offer customized group packages to perfectly meet your needs. Feel free to connect with Matt at m.booth@pmmalliance.com and he’ll help to create a tailored bundle just for you. Group plans can combine online self-study with live virtual or in-person instruction. Just as a side note, we also offer live + online or live + in-person, not just online and on-demand!

How long will it take to complete this OnDemand course?

This course is self-paced, so it totally depends on how you choose to work your way through it. All in all, there’s around two solid days’ worth of course content but we’ve created it in a way that’s easy for you to chip away at as and when you want, and each module can be completed in total isolation.

I noticed course subscribers qualify for a discount for PMA Membership Plans, but what’s included in the membership?

You’re in luck! Anyone who takes part in the B2C Certified: Core program will be eligible for a discount on our membership plans. This includes (drum roll, please) exclusive content, even more templates and frameworks, mentors, OnDemand videos, and more. For more details about what’s included within the subscriptions head here.

Do I receive access to a personal mentor as part of the B2C Product Marketing Core course?

You absolutely do. You’ll be able to chat with product marketing maestros every week during our live session and they’ll be on hand to talk about all things product marketing, offering everyone on the call exclusive expert advice and handy tips for your own practice.

What happens if I don’t pass the course exams?

You'll have two attempts at each exam. If you fail the first attempt, we really recommend revisiting the materials to help you pass the second time around. If we can support you further, please reach out to us for more help.

Note: Contact support at support@pmmalliance.com for further help or to request that your exam be resent.


Get your team on the same page...

Fill key knowledge gaps and get everyone speaking the same language by getting your whole team certified. Book in a call to discuss group rates.


If you need help convincing your company to pay for your training, we’ve done the leg work for you.

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