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I'm not receiving a login link.

Hannah Sangwin avatar
Written by Hannah Sangwin
Updated over 4 months ago

If your account is currently under a work email address, your login links may be blocked by a security feature that auto-reads login links and takes you around in a loop.

We advise updating the email address on your account to a personal account or seeing if your company can approve our login links to avoid this issue.


If you need to update your email address, we are here to assist you. Kindly follow the steps below to complete the process.

  1. Log into your account.

  2. Click "Account" on the top right corner.

  3. At the top of the pop-out box, you will see your name and current email address.

  4. Click "Edit".

  5. Enter your new email address.

  6. Click "Save" to confirm.

After updating your email, you will be able to use your new email address to access your account.

Take Note: If your email doesn't work, you may contact us and we'll give you a helping hand. You can reach Product Marketing Alliance (PMA) support team via email at support@pmmalliance.com. For general inquiries, you can also contact them at hello@productmarketingalliance.com.

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